Domain scores
Domain  2021 2021 – Score out of 100 NSLHD NSLHD – Score out of 100
Rostering 47 55
Overtime 55 58
Leave 68 69
Behaviour 56 58
Sick leave 44 51
Facilities 52 57

All scores are out of a possible total of 100.

Key findings for this hospital

How does the 2021 results compare to last year?

Royal North Shore Hospital – NO CHANGE

In 2021, Royal North Shore Hospital received a ‘C’ overall.
In 2020, Royal North Shore Hospital received a ‘C’ overall.

Northern Sydney Local Health District – NO CHANGE

In 2021, Northern Sydney LHD received a ‘B’ overall.
In 2020, Northern Sydney LHD received a ‘B’ overall.

How does this hospital compare to NSW?

Do you feel valued?

Overall, 69% reported that they felt valued, which was more than the NSW average of 63%.

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Would you recommend your hospital?

88% reported that they would recommend the hospital, which was more than the NSW average of 75%.

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What doctors at this hospital are saying

What do you value most about your hospital?

“The JMSU listen to our concerns and respond to them. They are very approachable.”

“Very good leadership.”

“Supportive, friendly collegial environment. Lots of learning and training opportunities.”

If you could change three things at your hospital what would they be?

“More staffing for advanced trainees (currently we’re working 70 hour fortnights with the geographical COVID roster assisting JMOs and BPTs), payment of remote claims when on call, access to annual leave or ADOs with cover rather than the other registrars scrambling to cover you and make their workload unmanageable/unsafe.”

“1) Access to facilities – showers & change rooms, sleeping areas, study spaces / being able to book rooms. 2) Increased receptiveness to feedback – although encouraged to give feedback, very little is taken on board or actioned 3) Increased access to teaching.”

“Reduced/offset on call workload – there is a culture at RNSH of seeking non-urgent consultation during weekends which needs to be heavily addressed (our department cannot deal with these requests any longer – given the high burden of inpatient care and emergency dept referrals).”

Fatigue, Clinical Error and Personal Safety

Have you made a fatigue-induced clinical error caused by your hours of work at your hospital?

In total, 38% of participants reported that they had made a fatigue-induced error, which was on par with the NSW average of 38%.

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Have you ever been concerned about your personal health or safety caused by excessive hours worked at your hospital?

45% said they had felt concerned about their health or safety, which was less than the NSW average of 47%.

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Sick Leave

We asked:

  • If you are unwell, how often do you take sick leave at your hospital?
  • What stops you from taking sick leave if you are unwell?

Royal North Shore Hospital scored below the NSW average on this domain, although the difference was not statistically significant.

How often do you take sick leave at your hospital?

  • Never - 22%
  • Rarely - 37%
  • Sometimes - 25%
  • Usually - 5%
  • Always - 6%
  • Not applicable - 5%

What stops you from taking sick leave if you are unwell?

  • Concern of others workload - 67%
  • Concern of patient safety - 20%
  • No cover available - 58%
  • Workplace culture - 33%

Detailed information for this hospital

The graphs below are divided into: Rostering, Overtime, Leave, Unacceptable Workplace Behaviours, and Hospital Facilities.

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