Public/Private Hospital Specialist

Our focus is on proactive support, to help members anticipate challenges and resolve their problems before they escalate into disputes, to protect their rights, and further their professional interests. Our experienced advisors can provide comprehensive industrial support and assist you with workplace matters, and guide you through difficult situations. We strive to reduce your workplace stressors and ensure you are able to concentrate on patient care.

Assistance with Public Hospital matters

As the registered organisation for VMOs, we can help you navigate complaints and disputes processes. Our goal is to ensure your rights are protected. We take a proactive approach to resolve matters as quickly as possible and avoid protracted legal processes. Our connections in the health sector mean we are able to reach key decision makers at an early stage and seek resolution. AMA (NSW) provides advice and assistance with issues including:

  • The VMO Determinations and Contracts

  • Remuneration and VMoney

  • Workplace investigations

  • Performance reviews

  • Bullying and harassment matters

  • Patient complaint processes

Examples of recent wins:

  • COVID Leave for VMOs, payment for telehealth services and alternative working arrangements during the pandemic

  • Securing compensation for a VMO during an informal stand-down

  • Securing payment of $50,000 for a VMO in a disputed payments case

  • Ensuring the Professional Support Payment was paid in full to a member who was in dispute with the Local Health District

  • Assisting members with bullying and harassment matters

  • Guiding members through patient complaint processes

  • Successfully challenged rostering changes on behalf of members

Assistance with Private Hospital matters

VMO arrangements in private hospitals are not regulated in the same way as public hospital arrangements.

AMA (NSW) provides advice and assistance with issues including:

  • Appointments at private hospitals

  • Your rights and obligations under private hospital by-laws

  • Workplace investigations

  • Bullying and harassment matters

  • Patient complaint processes

VMO Determinations

Medico-Legal Advice

Our team of advisors have many years of experience advising medical practitioners on medico-legal matters. Dominique Egan has been advising medical practitioners for 20 years, and Juliette Paterson has been advising medical practitioners for over 13 years.

AMA (NSW) provides advice and assistance with issues including:

  • Medical records and privacy

  • Consent

  • Billing matters – Medicare, Private Health Funds, Workers Compensation and CTP

  • Patient complaints

  • HCCC, Medical Council of NSW and AHPRA

  • Ending the therapeutic relationship

  • Subpoenas, court notices and attendances

  • Advertising regulations

Articles and Publications

While the number of vexatious complaints in Australia is small, the impact they have on practitioners’ lives is significant. AMA has been working with AHPRA to develop a new framework. Find out more.

AMA (NSW) has a range of services and resources to support you

Become an AMA (NSW) member today!

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