A GP For Life
April 9, 2020
Mandatory Reporting Obligations
April 9, 2020
WORKPLACE RELATIONS
Doctors-in-training regularly move between departments and hospitals, which can make it difficult to know where to go for help. Here’s your guide to finding resources inside and outside the hospital.
Inside the Hospital
Medical Workforce Unit
The Medical Workforce Unit can provide you with support for all workplace and administrative functions, including payroll and rostering. Your JMO Manager can help you with your training needs, offer career support and provide personal support and/or leave advice.
Director of Prevocational Education and Training (DPET)
For interns and residents, your DPET is another great support. Your DPET is your advocate within the hospital and can assist you with both professional and personal issues. If you have concerns with your team or managing your workload, contacting your DPET is a good option.
Senior Medical Staff and Directors of Training
Senior medical staff can provide support to you in difficult situations. Finding a mentor or a senior who you connect with can be instrumental in assisting you throughout your medical training. Remember these staff have been in your shoes and their insight and support can be invaluable.
Director of Medical Services
If you have an issue that you would like to escalate through the hospital system, you may like to make an appointment with the Director of Medical Services. All hospitals will have one and they can assist in making change at the highest hospital level.
Outside the Hospital
Employee Assistance Program (EAP)
This is a free and confidential service. EAP provides staff with professional counselling to assist them in resolving issues that may be work related or of a personal nature. Contact 1800 818 728.
The Doctors Health Advisory Service (DHAS)
This service offers a confidential telephone help line for practitioners and their colleagues and family members. Calls can be related to stress and mental illness, drug and alcohol problems, or personal and financial difficulties. NSW & ACT Help Line 02 9437 6552.
JMO Support Line
The Support Line is part of the NSW Health Respectful Culture in Medicine initiative. It has been developed to provide a specialised, free and confidential support service to all junior medical staff in NSW Health. Support is provided by Senior Medical Officers working in hospitals around NSW who understand your situation. Support Officers will be in a different District or Network to you and be from a different specialty to ensure your anonymity. Call 1300 JMO 321.
JMOHealth
This website promotes the health and wellbeing of junior doctors and offers self-assessment tools, tips to reduce stress and further resources.
The Medical Benevolent Association of NSW (MBANSW) The MBANSW is a registered charity run by doctors for doctors. MBANSW provides counselling and financial assistance during times of crisis, illness, mental health, sickness and loss to help doctors and their families in NSW and ACT. Visit mbansw.org.au.
Anti-Bullying Advice Line (ABAL)
ABAL is a free, confidential, state-wide telephone advice line for NSW Health staff. Advisors can answer your questions about the process for managing bullying complaints, or what you can do to make the bullying behaviour stop. Call 1300 416 088.
Your own GP
Having your own GP is vital. It is very important not to self-diagnose and to have an external provider who can provide an objective viewpoint.
AMA (NSW)
As an AMA (NSW) Member, you have access to a team of workplace relations and industrial experts, who can provide individual support to assist you with your workplace matters, such as issues relating to pay, rostering, leave, training and registration. AMA (NSW) can also help you understand your workplace rights and entitlements and assist with bullying and harassment claims. Members have access to a Careers Service that can support you in the progression of your career, from reviewing your CV to developing your interview skills and addressing any concerns you may have over your career path. Call 02 9439 8822 or 1800 813 423 (outside Sydney) or email workplace@amansw.com.au for assistance.