Domain scores
Domain  2021 2021 – Score out of 100 NSLHD NSLHD – Score out of 100
Rostering 71 55
Overtime 73 58
Leave 72 69
Behaviour 58 58
Sick leave 60 51
Facilities 69 57

All scores are out of a possible total of 100.

Key findings for this hospital

How does the 2021 results compare to last year?

Hornsby Ku-ring-gai – NO CHANGE

In 2021, Hornsby Ku-ring-gai received an ‘A’ overall.
In 2020, Hornsby Ku-ring-gai received an ‘A’ overall.

Northern Sydney Local Health District – NO CHANGE

In 2021, Northern Sydney LHD received a ‘B’ overall.
In 2020, Northern Sydney LHD received a ‘B’ overall.

How does this hospital compare to NSW?

Do you feel valued?

Overall, 86% reported that they felt valued, which was more than the NSW average of 63%.

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Would you recommend your hospital?

90% reported that they would recommend the hospital, which was significantly more than the NSW average of 75%

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What doctors at this hospital are saying

What do you value most about your hospital?

“Receptive environment to concerns, and constant and meaningful involvement of junior medical officers in hospital processes.”

“Caring and supportive JMO unit. Really good friendly environment, overall supportive team.”

“Generally supportive hospital with fair work loads and a culture which allows for overtime claims to be made and paid without issue. Very supportive JMSU.”

If you could change three things at your hospital what would they be?

“1) Pay registrar overtime. 2) Improve JMO access to ADOs. 3) Attempt at protected lunch breaks.”

“Pager-free protected lunchtime. More transparency in things such as leave entitlements.”

“Improve orientation for doctors rotating in from other hospitals, improve relationships between the doctors and members of the executive team, and improve training for nurses so that they can better care for our patients.”

Fatigue, Clinical Error and Personal Safety

Have you made a fatigue-induced clinical error caused by your hours of work at your hospital?

In total, 30% of participants reported that they had made a fatigue-induced error, which was less than the NSW average of 38%.

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Have you ever been concerned about your personal health or safety caused by excessive hours worked at your hospital?

26% said they had felt concerned about their health or safety, which was less than the NSW average of 47%.

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Sick Leave

We asked:

  • If you are unwell, how often do you take sick leave at your hospital?
  • What stops you from taking sick leave if you are unwell?

Hornsby Ku-ring-gai Hospital scored above the NSW average on this domain, although the difference was not statistically significant.

How often do you take sick leave at your hospital?

  • Never - 11%
  • Rarely - 4%
  • Sometimes - 33%
  • Usually - 30%
  • Always - 15%
  • Not applicable - 7%

What stops you from taking sick leave if you are unwell?

  • Concern of others workload - 56%
  • Concern of patient safety - 7%
  • No cover available - 48%
  • Workplace culture - 19%

Detailed information for this hospital

The graphs below are divided into: Rostering, Overtime, Leave, Unacceptable Workplace Behaviours, and Hospital Facilities.

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