Domain scores
Domain  2021 2021 – Score out of 100 SWSLHD SWSLHD – Score out of 100
Rostering 47 47
Overtime 51 51
Leave 67 61
Behaviour 59 52
Sick leave 54 50
Facilities 68 52

All scores are out of a possible total of 100.

Key findings for this hospital

How does the 2021 results compare to last year?

Liverpool Hospital – NO CHANGE

In 2021, Liverpool Hospital received a ‘B’ overall.
In 2020, Liverpool Hospital received a ‘B’ overall.

South Western Sydney Local Health District – NO CHANGE

In 2021, South Western Sydney LHD received a ‘C’ overall.
In 2020, South Western Sydney LHD received a ‘C’ overall.

How does this hospital compare to NSW?

Do you feel valued?

Overall, 64% reported that they felt valued, which was more than the NSW average of 63%.

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Would you recommend your hospital?

81% reported that they would recommend the hospital, which was more than the NSW average of 75%.

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What doctors at this hospital are saying

What do you value most about your hospital?

“It serves a community with a lower socioeconomic background with stunning ethnic diversity.”

“Increasingly proactive about safe working hours, wellbeing, learning and teaching and quality of care.”

“I value my excellent colleagues, including registrars and the majority of consultants.”

If you could change three things at your hospital what would they be?

“More staff and get rid of the blame/shame culture, be more more support and pay overtime.”

“Some departments within the hospital discouraging or not approving any overtime. Allocated page free hours extending to afterhours/weekends/night shifts. ADOs to be relieved/ covered to ensure it can be taken.”

“Work load on certain wards is often not realistic for the number of JMOs assigned, leading to a lot of unrostered overtime.”

Fatigue, Clinical Error and Personal Safety

Have you made a fatigue-induced clinical error caused by your hours of work at your hospital?

In total, 39% of participants reported that they had made a fatigue-induced error, which was more than the NSW average of 38%.

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Have you ever been concerned about your personal health or safety caused by excessive hours worked at your hospital?

46% said they had felt concerned about their health or safety, which was less than the NSW average of 47%.

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Sick Leave

We asked:

  • If you are unwell, how often do you take sick leave at your hospital?
  • What stops you from taking sick leave if you are unwell?

Liverpool Hospital scored above the NSW average on this domain, although the difference was not statistically significant.

How often do you take sick leave at your hospital?

  • Never - 4%
  • Rarely - 30%
  • Sometimes - 27%
  • Usually - 18%
  • Always - 12%
  • Not applicable - 9%

What stops you from taking sick leave if you are unwell?

  • Concern of others workload - 72%
  • Concern of patient safety - 15%
  • No cover available - 40%
  • Workplace culture - 29%

Detailed information for this hospital

The graphs below are divided into: Rostering, Overtime, Leave, Unacceptable Workplace Behaviours, and Hospital Facilities.

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