Domain scores
Domain  2021 2021 – Score out of 100 HNELHD HNELHD – Score out of 100
Rostering 59 54
Overtime 56 61
Leave 85 64
Behaviour 57 46
Sick leave 54 54
Facilities 78 55

All scores are out of a possible total of 100.

Key findings for this hospital

How does the 2021 results compare to last year?

  Calvary Mater Newcastle – NO CHANGE

In 2021, Calvary Mater Newcastle Hospital received a ‘B’ overall.
In 2020, Calvary Mater Newcastle Hospital received a ‘B’ overall.

Hunter New England Local Health District – BETTER

In 2021, Hunter New England LHD received a ‘B’ overall.
In 2020, Hunter New England LHD received a ‘C’ overall.

How does this hospital compare to NSW?

Do you feel valued?

Overall, 75% reported that they felt valued, which was more than the NSW average of 63%.

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Would you recommend your hospital?

71% reported that they would recommend the hospital, which was less than the NSW average of 75%

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What doctors at this hospital are saying

What do you value most about your hospital?

“Certain departments are caring and supportive of both staff and patients.”

“Pays overtime claims without fuss.”

“Helpful and supportive senior medical officers, also free parking.”

If you could change three things at your hospital what would they be?

“1. Access to wifi. It’s crazy that there is no wifi available for staff access – so much more could be made easier if clinicians could use their smartphones to contact each other. 2. Better options for food and drink. This could be with a staff canteen or vending machines in clinical lounge/rest areas. The prices at the cafes in the hospital are extortionate.”

“Additional computers in workplace (currently only have three computers for six doctors in a hospital with online charts. Improved rostering – currently rostered onto single night shift within the work weekend and little recovery time. Less rostered overtime (heavy overtime schedule).”

“Reduce rostered overtime. Regular 90 hour fortnights before unrostered over time is too much.”

Fatigue, Clinical Error and Personal Safety

Have you made a fatigue-induced clinical error caused by your hours of work at your hospital?

In total, 25% of participants reported that they had made a fatigue-induced error, which was less than the NSW average of 38%.

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Have you ever been concerned about your personal health or safety caused by excessive hours worked at your hospital?

33% said they had felt concerned about their health or safety, which was less than the NSW average of 47%.

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Sick Leave

We asked:

  • If you are unwell, how often do you take sick leave at your hospital?
  • What stops you from taking sick leave if you are unwell?

Calvary Mater Newcastle Hospital scored above the NSW average on this domain, and this difference was statistically significant.

How often do you take sick leave at your hospital?

  • Never - 0%
  • Rarely - 33%
  • Sometimes - 17%
  • Usually - 29%
  • Always - 21%
  • Not applicable - 0%

What stops you from taking sick leave if you are unwell?

  • Concern of others workload - 62%
  • Concern of patient safety - 17%
  • No cover available - 58%
  • Workplace culture - 33%

Detailed information for this hospital

The graphs below are divided into: Rostering, Overtime, Leave, Unacceptable Workplace Behaviours, and Hospital Facilities.

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