Key findings for this hospital

How does this hospital compare to NSW?

Do you feel valued?

Overall, 50% reported that they felt valued, which was more than the NSW average of 46%.

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Would you recommend your hospital?

67% reported that they would recommend the hospital, which was more than the NSW average of 54%.

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Unrostered overtime worked

0% worked 0 hours
25% worked 1-5 hours
17% worked 6-10 hours
25% worked 11-15 hours
17% worked 16-20 hours
8% worked 21-25 hours
8% worked 26+ hours

Unrostered overtime claimed

Claimed 0%

Claimed 10% to 30%

Claimed 40% to 60%

Claimed 70% to 90%

Claimed 100%

Unrostered overtime paid

0% Paid

10% to 30% Paid

40% to 60% Paid

70% to 90% Paid

100% Paid

Fatigue, Clinical Error and Personal Safety

Have you made a fatigue-induced clinical error caused by your hours of work at your hospital?

In total, 33% of participants reported that they had made a fatigue-induced error, which was less than the NSW average of 46%.

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Have you ever been concerned about your personal health or safety caused by excessive hours worked at your hospital?

42% said they had felt concerned about their health or safety, which was less than the NSW average of 56%.

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Sick Leave

We asked:

  • If you are unwell, how often do you take sick leave at your hospital?
  • What stops you from taking sick leave if you are unwell?

Tweed Hospital scored above the NSW average on this domain, although the difference was not statistically significant.

How often do you take sick leave at your hospital?

What stops you from taking sick leave if you are unwell?

What doctors at this hospital are saying

What do you value most about your hospital?

“Tweed is a small hospital which forces people to get along more than they would in a big hospital. Small changes here can also make a big difference.”

“There is a good community atmosphere among the junior doctors allowing a shared workload. Most of the registrars and consultants are happy to offer advice and there is the right amount of supervision so you can feel supported but not micromanaged.”

“Beautiful location. Wonderful mental health inpatient unit.”

If you could change three things at your hospital what would they be?

“A full roster at least two weeks before the term starts. We would often receive rosters the day before and only for a few weeks, making it impossible to plan for things like visiting family or weekend events. 2. Admin would often not respond to emails or phone calls. It was impossible to see them face-to-face and requests were ignored. More admin and support staff should be hired. 3. Improved facilities and access to on call rooms.”

“Work load on the wards, not enough registrars. More engagement in outpatient care to reduce hospital workload. Current funding for care is very reactionary. Area to sleep on site when on call.”

“Workplace culture. Administration support: Rostering and appropriate pay.”

Domain scores

Domain  2022 2022 – Score out of 100 NNSWLHD NNSWLHD – Score out of 100
Rostering 50 50
Overtime 85 79
Leave 89 80
Behaviour 81 78
Sick leave 64 51
Facilities 42 45

All scores are out of a possible total of 100.

Number of respondents
Gender breakdown